Getting Started with the Firmatek Cloud
This is a quick start guide which is a great resource for new users. For more detailed information please refer to the main Firmatek Cloud support page, which has FAQs, procedural documents, help information, and a glossary of terms.
Welcome to the Firmatek Cloud!
Create Your Account
Check your email for an invitation from Firmatek. In that email, click on the link to go to the Firmatek Cloud.
There you will be asked to create your password. Please remember to write it down. But don’t worry, you can easily reset your password later.
After you do this, you will be taken to the login screen.
If you have already created your account, go to https://cloud.firmatek.com and log in with your user name (work email) and password.
The Map View
When you first log in to the Firmatek Cloud, you will see the map canvas auto-zoomed to show all of the sites in the world for which you have access. From here you can easily go to any of your sites, find and view any of your deliverables, upload drone photos, and much more. See Important Tips and Terms and Overview of the Firmatek Cloud User Interface for more information.
In the Firmatek Cloud, you have a “site” for each distinct company place / location for which you want deliverables (reports). Depending upon how you and your colleagues have structured your sites, you may have multiple sites in the same location, such as Smithtown Quarry, Smithtown Yard, and Smithtown Asphalt. Or you may just have one site named Smithtown. It's up to you.
When you hover your mouse over a site marker on the map canvas, the name will appear. To see a site’s information and deliverables, simply click on the marker. For other ways to find a site, see Find a Site.
When you go to the site details view, the map canvas will pan and zoom to that location and you will see more information regarding the site such as address and main point of contact. There will also be (1) a list of available deliverables for you to view, (2) site-related files, and (3) the site material list. See View a Site for more information.
In the Firmatek Cloud, a deliverable (link to glossary) is a file, analysis, and/or output that we have created from survey data. Deliverables are categorized into different deliverable types (link to glossary), such as Orthophotos and Stockpile Volume Reports (SVRs).
There are many ways you can find your deliverables. The easiest way is to go to the site details view (as above), find the deliverable you want in the Surveys and Deliverables section, and click on it. Find a Deliverable explains the other ways you can search and find them.
Once you have gone to the deliverable details view, (1) the map will pan and zoom to the deliverable location on the map (if applicable) and (2) you will see basic information such as the survey date and deliverable type. The site name will remain in the header at the top.
Each type of deliverable has a slightly different information and map objects. For example, a stockpile volume report will have:
- The SVR Data Table will all the stockpile information on the left panel
- Stockpile annotations (boundary loops with labels) and orthophoto (if applicable) on the map canvas
Do You Need to Upload Drone Photos?
Uploading drone photos is very similar to the process in the legacy client portal but there are some very helpful improvements. Please refer to Upload Drone Photos and Request Deliverables for detailed instructions and guidance.