Training is a make or break customer satisfaction opportunity. If not executed well, it can actually chase your clients away. It's our job to make sure our clients are prepared and equipped to capture great data. With this in mind, building a strong training program has been a key focus this year at Firmatek.
Keeping the program targeted, partnering with the right companies, and making it as simple as possible helps our clients get their drones in the air to collect good data as quickly as possible. We both win when they y the drones more frequently.
Our Chief Drone Officer, Andrew Maximow, identifies 3 key take-aways that he believes make training programs great. Download his article to learn more!