Firmatek Support

Firmatek Support can be reached sending email to: [e-mail]

• A Firmatek specialist, familiar with your account, will contact you during the next business day.
• Simple issues are resolved via email
• More complex issues, such as data variances, are discussed over the phone via live online webinar screen share session where data can be visualized in 3D.
  
  

Drone Kit documentation and all training materials can be accessed on the Firmatek Support Center

The Support Center has a Knowledge Center, Video Tutorials, and a Resource Center with downloadable documents. Be sure to check them out. A select few of the many helpful pages are:

• Compass Calibration
• IMU and Gimbal Calibration
• B4UFly Tutorial
• Password Reset